Driver Welfare Analyst at Max Drive

Max Drive – We are a team of passionate people and a leading technology-enabled company driven by a vision to solve the mobility challenges in Africa. We want to get people and goods to their destinations hitch-free. It is personal for us because we understand the frustration of epileptic transportation. We are making mobility safe, affordable, accessible, and sustainable through the deployment of high-performance technologies and operators.

We are recruiting to fill the position below:

Job Title: Driver Welfare Analyst

Location: Ado Ekiti, Ekiti
Job Type: Full time
Department: Driver Operations

Description

  • We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions welfare, monitor and attend to the request of our Champions
  • You will be a strategic thinker with strong organizational and problem-solving skills. You will have strong analytical mind and outstanding presentation skills. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

What You will do:

  • Track Champion daily attendance and follow up on absent champions
  • Monitor turnover and retention rates amongst Champions
  • Appropriately attend to the requests of the Champions and follow through
  • Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.
  • Research and suggest Champions insurance options and HMO plans.
  • Follow through on Champions emergency issues e.g. Accidents, harassments, Law enforcement issues, etc. and escalate if necessary
  • Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
  • Conduct exit interviews for champions, collate feedback and provide recommendations
  • Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved.
  • Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention.
  • Implement recognition and appreciation programs across the organization
  • Encourage champion networks and committes to foster a community

Requirements

  • A Degree in related fields, minimum of a HND
  • At least a year and above work experience
  • Proven experience working in / knowledge of a recruitments or analyst role
  • Strong interpersonal and communication(written and oral) skills
  • Strong People Management skill
  • Strong Administrative skill
  • Employee engagement skill•Empathetic and approachable
  • Objective, understanding and resilient
  • Detail oriented
  • An ability to prioritise, plan and organise work in a busy environment.
  • Record/book keeping skillsRequired Qualifications
  • Demonstrated high computer literacy: particularly with programmes in Microsoft Office

Benefits

  • Competitive Pay & Benefit
  • Premium Health Insurance Benefit
  • Consistent Learning & Development

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