IT Specialist at Lekki Freeport Terminal

Lekki Freeport Terminal, part of the CMA-CGM Group, is the only Container Terminal Operator in Nigeria’s only deep seaport, namely Lekki Port.

We are recruiting to fill the position below:

Job Title: IT Specialist CMMS / FLEET / IoT (Local – within Nigeria)

Location: Lagos Island, Lagos
Employment Type: Full-time
Department: Information Technology
Reports To: IT Projects & Solutions Manager
Indirect reports To: Chief Information Officer

Position Summary

  • The overall purpose of the role is to ensure that the integrated terminal system solutions are thoroughly tested and operational within the agreed-upon timeframes while meeting business requirements.
  • You will be involved in the implementation, testing, integration, commissioning, and go-live preparations for all automated terminal systems.

Key Responsibilities

  • Thorough understanding of the TOS, GOS, VBS, and Yard
  • Contribute to the development of strategy, policy, and standards in their areas of expertise.
  • Proactively engage with the user community to gather information about the problem and guide the user through diagnostic procedures to determine the root cause of problems.
  • Responds to all inquiries about the status of resolving generic IT and specific business application problems, towards providing 24-hour support across the terminal.
  • Work with the automation deployment team and end users to support the implementation of the automated products in live terminal operations
  • Contribute to solution design, testing, evaluation, and commissioning of terminal automation systems, applications, networks and infrastructure as a subject matter expert
  • Contribute to the implementation of projects/tasks within the application’s defined scope, time, and budget.
  • Configure, install, and maintain CMMS and VBS, as well as their specific modules and interfaces with other applications.
  • Provide daily IT operational support.
  • Participate in the implementation of the Application portfolio, including ERP, Customer Experience Portal, and other applications as needed.
  • Contribute to the infrastructure implementation within the TOS requirement inputs.
  • In collaboration with the maintenance, engineering, and facility management teams, carry out the IT Business Application configurations and specifications for the deployment/commissioning of container terminal specific equipment.
  • Installs, modifies, and repairs applications, as well as providing technical support and training to system users.
  • Providing practical solutions for mission-critical projects.
  • Create and maintain a set of tools to anticipate scenarios and provide accurate information to section heads so that activities can be planned accordingly.
  • Assist the Operations team in identifying performance trends that lead to opportunities to predict future improvements and opportunities.
  • Advise the planning teams on areas for improvement based on reviewed statistics and other available information.
  • Review applications, monitor best practices, and document them across teams.
  • Continually assess, identify, and implement changes to improve operations. Looking for alternative planning strategies to increase terminal efficiency.

Educational Qualification

  • Bachelor’s Degree in Computer Science or Engineering or other related fields or equivalent work experience.
  • Certified courses on Terminal Automation and systems will be an advantage.

Experience:

  • At least 7 Years of working experience with 5 years in the related field responsibility to support business critical applications.

Other Requirements:

  • Must have a strong analytical mind and problem-solving skills
  • Ability to communicate technical information to a non-technical audience.
  • Database management software experience with SQL server and Oracle
  • Skills in development
  • Capability to work with people of different cultures in different time zones
  • Strong skills of security measure to implement in application development/setup
  • Port terminal experience is a MUST with a solid understanding of the IT environment.
  • Knowledge of Business Process Modeling and Incident Investigation
  • Ability to take on any operational requirements and turn them into business processes.
  • Capable of developing and implementing IT test plans, including user training.
  • Ability to create documentation and training materials as needed.
  • Be able to work as part of a team, especially when meeting tight deadlines.
  • Excellent communication skills, as well as the ability to collaborate with Operations and IT personnel.
  • Be able to use initiative and act independently or as part of a larger team, as well as prioritize workload to meet supervisor’s requirements.
  • Have knowledge of application customization, database design, and system design.
  • Have the confidence to suggest areas for improvement as well as potential solutions.
  • Able to work under certain pressure circumstances.
  • Demonstrated practical experience with TOS, Gate, and Yard systems.
  • Producing detailed requirements and functional specifications for complex business requirements.
  • Have demonstrable experience with application support, to be able to troubleshoot a wide variety of business application issues, and the ability to manage several activities simultaneously, often with stringent deadlines.
  • Comply with the Health and Safety Policy and safe working practices, ensure responsibility for safety and discipline in the workplace.

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